What our Customers say...
Why SERVPRO Testimonials
The group that was assigned to us was absolutely amazing and so friendly. We enjoyed having them here every day and they were so sweet with our animals as well! Definite 5 stars from us!
I can only speak to their customer service and the integrity of one of their field technicians. I called to make an appointment for mold sampling and to have a scope of work ("protocol") written for mold in my shower. The receptionist was very helpful and put me in direct contact with the technician because I was concerned that she didn't have the experience to know exactly what I was asking for. When I called the tech, he explained that SERVPRO could not offer industrial hygienist services, which is what I actually needed. He recommended a local company who could do the air sampling and provide a protocol, and saved me the $125 fee to come out for a visit I didn't need. Everyone involved was very straightforward and helpful. Thank you, SERVPRO team for a great (potential) customer experience!!
I am in the middle of a claim with my insurance company Amica utilizing SERVPRO. I wanted to share how responsive your team has been. Their customer service has been beyond excellent. I encountered a 2nd backup from the 1st clog and the guys stopped by today because they were in the area to see how everything was going. Just wanted to say thanks and what a great team you have.
I have used SERVPRO for the last 6 years and they never disappoint. Thank you for the work you have done in my home.